Privacy Policy

Introduction

Roosevelt Island Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

• Name and contact information (first name, last name, email address)
• Roosevelt Island address (for residency verification only)
• Account credentials (encrypted passwords and authentication tokens)
• Profile information (avatar, bio, preferences)
• Communication preferences and notification settings

Usage and Technical Information

• Messages, posts, and replies you create on the platform
• Interactions with other users (likes, replies, message views)
• Platform usage analytics (pages visited, time spent, feature usage)
• Device information (browser type, operating system, mobile device details)
• Network information (IP address, internet service provider)
• Cookies and similar tracking technologies
• Error logs and diagnostic information

Business Directory Information

• Business name, category, and description
• Business address and contact information
• Operating hours and service details
• Special offers and promotional content
• Customer reviews and ratings

How We Use Your Information

• To provide and maintain our services
• To verify you are a Roosevelt Island resident
• To facilitate community communications
• To improve our platform and user experience
• To send important updates and notifications
• To ensure compliance with community guidelines

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• In connection with a business transfer

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure hosting infrastructure with reputable cloud providers
• Regular backup and disaster recovery procedures
• Employee training on data protection and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained while your account is active and for 30 days after deletion
• Messages and Posts: Retained indefinitely unless you delete them or close your account
• Usage Analytics: Aggregated data retained for up to 2 years for platform improvement
• Business Directory: Information retained while business listing is active

Third-Party Services

Our platform may integrate with third-party services to provide functionality. These services have their own privacy policies:

• Supabase: Our database and authentication provider (Privacy Policy: https://supabase.com/privacy)
• Vercel: Our hosting provider (Privacy Policy: https://vercel.com/legal/privacy-policy)
• Analytics Services: We may use analytics tools to improve our platform

We do not control these third-party services and are not responsible for their privacy practices. We encourage you to review their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our platform

You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and information
• Export your data
• Opt out of non-essential communications

Community-Specific Considerations

As a platform designed specifically for Roosevelt Island residents, we take extra care to:

• Verify island residency to maintain community integrity
• Keep community discussions within our platform
• Respect the privacy of our close-knit community
• Protect against external access to community information

Contact Us

If you have questions about this Privacy Policy, please contact us at: